PHOENEX is a semi-decentralized exchange built for real-time, trustless, highspeed trading experience with integrated blockchain settlement features. Users login using their email address or phone number and added layer of security with deposits and withdrawals done through the blockchain without limit, while a centralized layer enables users to trade at high speeds without waiting for transactions to mine, create multiple orders and cancel orders instantly without gas costs.
PHOENEX Exchange is built with end users in mind. In line with this, incidents raised by users will be handled promptly by people who have first-hand knowledge about the system and excellent customer service skills.
PHOENEX transforms this process and only requires vital information from the project team. Service level agreements will be signed off to maintain quality and timely engagement between our exchange and project team.
PHOENEX Exchange platform will use a two-pronged approach when it comes to security. The platform does not require KYC and users only need their email address and private key to be able to start trading. The non-critical components of the trading process will be housed centrally while deposits and withdrawals will be broadcasted to the network. Using this approach, PHOENEX has the agility of a centralized exchange, at the same time the transparency of a decentralized exchange. The exchange platform will incorporate a portfolio tracker where users can see at a quick glance the buy price, current price, volume, equivalent value in ethereum, and dollar, and last but not the least the percentage gain/loss. This way, day traders and hodlers alike will no longer have to navigate from one tab to another just to compare their buy price to the market price, and most importantly to check whether they are gaining or losing money. PHOENEX is built with the end users in mind. Customer service has a defined service level agreement and standard across time zones.
Our fees are competitive and relatively low compared to other established exchanges. In addition, using PHOENEX Token to pay for fees entails big discount. Lastly, new token listing process is agile and streamlined. Project teams do not have to wait for weeks or months to know the result of their listing application.